CQC have also told the hospital to make urgent improvements to the way staff carry out observations to keep young people safe. (01628) 667881, Provided and run by: The nationwide figures cover almost all of the childrens mental health units in England, but do not cover medium secure services, which are usually for patients with the most acute needs or those who have come through the criminal justice system. Taplow Manor provides specialist mental health services for children and young people aged 12 to 18. Active Care Group, which runs the hospital, confirmed it would close by the end of May, saying a decision by the NHS to stop admitting patients had rendered its service untenable. She was brutally restrained and was allowed to self-harm, including significant episodes of cutting. Four years on, she remains visibly distressed by her experience. The physical injuries, the trauma and pain and suffering, and they were children. Despite significant improvements noted in the latest CQC inspection, Taplow Manor has received a disproportionate amount of media attention in recent years. Overall: Inadequate. They really help me and since I've been here I've made lots of new friends, and started doing new things like acting which I really enjoy. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. In the CQC's May report, inspectors said young people told them they were treated unprofessionally, and that staff laughed during physical interventions and blamed patients for their health conditions. Jane's mother took a picture of her daughter's forehead which she says shows the aftermath of her hitting her head. Sorry we are not currently accepting comments on this article. We asked staff two simple questions to better understand the challenges and positive moments from COVID-19. 0000001690 00000 n Sky News is also aware of a claim of rape by a former patient who alleges another patient attacked them at one of Huntercombe's units. Click here to view our latest report & rating. Huntercombe Hospital in Maidenhead was responsible for more than half of the sex-related investigations reported in the 209 childrens mental health units across the country. It said the safety and care of its patients were a top priority and it was working to move patients from the hospital by end of May 2023. Provided and run by: Active Young People Limited. Aged 14, she was taken out of school and referred to childrens mental health services (CAMHS). I was dragged into the feeding room and then held down. Bonnie refused to tell her mother what had happened. The Fullers are far from alone in making these shocking assertions. And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". Some young patients were given sleep drugs not licensed for under-18s. Also speaking to Sky News, lawyer Mark McGhee, who represents several former patients in the units run by the Huntercombe Group, said he had been told of allegations of "violations of human rights and serious physical, emotional and in some cases potential sexual abuse over a period well in excess of 10 years. In 2020, the Care Quality Commission warned that sexual incidents are commonplace on mental health wards. Amber was restrained to prevent her from self-harming, or to be fed through a nasal tube. Huntercombe Lane South, Huntercombe Hospital: 1,643 'sexual safety incidents' in a single 59 2023 BBC. ". I am concerned that the wellbeing of Active Cares patients is disregarded in favour of profit.. Alice says: "How can anyone get better if that's the way the hospital treats people? If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. She returned to Huntercombe for a nine month stay, where she repeatedly try to take her own life. She also claims that patients on high observation levels, because they were at risk of self-harm, were left to go to their rooms alone. Expert psychological support is being provided to individual patients and staff on the ward. Some of the former patients we've gathered testimonies from were in these units as recently as February and March this year. Danae says she was often injured during restraints, which "pretty much happened every day", and had her hair pulled out. Huntercombe (No 12) Limited, In SL6 5LH. She stayed for more than two years. Your genorosity, care and your skill have helped me get my life back. Overview - The Huntercombe Hospital Maidenhead - NHS Our goal is to care for people and help them lead rich, rewarding and meaningful lives, however that looks for them. Newsquest Media Group Ltd, 1st Floor, Chartist Tower, Upper Dock Street, Newport, Wales, NP20 1DW Registered in England & Wales | 01676637 |. In response to the complaints made in the more than 20 testimonies we have gathered from former patients or their families about the care received at Huntercombe units she said: Two months after the takeover a patient at the Maidenhead unit - now called Taplow Manor - died. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Her daughter Mia was 17 years old when she took her own life in March 2017 at Huntercombe's Norwich unit. They were treated worse than animals.". 0000107933 00000 n During Femails investigation, we heard accounts from severalformer Huntercombe patients. Huntercombe Manor - Maidenhead - Parks & Gardens 0000003319 00000 n Read more:The shocking truth of life in a children's mental health unit'Inadequate staffing' at Berkshire mental health unit 'put young people at risk''Treated worse than animals''It just felt like they'd given up on me'. We are carrying out a review of quality at Taplow Manor. Maidenhead, Bonnie says: I had nose bleeds all the time. A patient who went into the Maidenhead unit in 2021, who wants to remain anonymous, said she "came in with a little bit of trauma and came out with a lot more". Youre a waste of space.. The report concludes the use of restraint was coercive in its frequency of use and lack of consideration of ways to reduce its use.. Children are supposed to be in therapeutic settings with proper care and protection. We are dedicated to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families and other professionals. The incident is being investigated by Thames Valley Police and the CQC. And she told us: "The unit wasn't very hygienic there was blood all over the walls.". Due to patient numbers reducing, we will lose specialist staff and therefore the ability to provide an effective and safe service to these young people. "We've been working hard and progress has been made to improve the care at the hospital, which has been recognised by our regulators.". We put Why I've ditched a lifetime of possessions and downsized at 70 for my children. But 2,382 people have backed a petition on Change.org demanding for the Maidenhead hospital to close down. Following this inspection, we served the provider with a letter of intent under Section 31 of the Health and Social Care Act 2008, to warn them of possible urgent enforcement . Is climate change killing Australian wine? Active Care Group has been providing complex care for over 30 years. Youngsters told inspectors they did not feel safe at the Maidenhead unit and felt it should be shut down. "A lot of other patients were using different self-harming methods - staff didn't stop them from doing that. More than 50 former Huntercombe patients have spoken to Sky News as part of a joint investigation with The Independent. "When I used to be restrained people would hold me down for hours and hours. Those ads you do see are predominantly from local businesses promoting local services. An NHS spokesperson said: The overriding priority for the NHS and all parties, must be the care and safety of patients in Taplow Manor. The regulators report cited concerns that medication was being inappropriately used to manage aggression and distressed behaviour, describing this practice as chemical restraint. Huntercombe (No 12) Limited. I saw a child kneeing herself in the face. At Taplow Manor we have aligned and agreed our strategic goals to define what we want our organisation to achieve. SL6 0PQ, In The government must learn lessons from its past failings in order to protect patients.. We have already taken steps to make improvements to the service and remain committed to providing the best possible care for our patients. The Huntercombe Hospital Maidenhead The Huntercombe Hospital Maidenhead -Ratings and reviews Contents Contents. I try to think I did help some of the patients, but I still think I was part of something really bad, and that makes me feel responsible, Steph says. "There'd be two people - two grown adults laying across your leg, one on either arm and someone on your head holding your head in place, and that's five adults to one kid," she says. I saw a young man masturbating in the corridor. A spokesperson for Active Care group said the difficult decision to close the hospital was made after the Thames Valley Provider Collaborative stopped admissions to the hospitals acute and eating disorder wards on 23 March 2023. When the CQC inspected the unit in December 2022 there was a cap on the number of patients it could treat, up to 22, due to care concerns identified in June 2021. As a subscriber, you are shown 80% less display advertising when reading our articles. She believes this is due to the trauma of her experiences. Taplow Manor is a Tier 4 Child and Adolescent Mental Health (CAMHS) hospital for young people aged 12-18 with a diagnosed mental health condition. Inspectors found areas "not fit for purpose; they found dried blood stains on the walls;and said young people appeared drowsy and sedated". Amber Rehman, 18, has been diagnosed with post-traumatic stress disorder - contributed to by her time in a hospital in Maidenhead in Berkshire run by The Huntercombe Group. 0000080790 00000 n Then, in November 2018, she was sectioned under the mental health act and sent to Kennet, the eating disorders ward at Huntercombe. I'd fall asleep sometimes. Neurofeedback for Attention-Deficit/Hyperactivity Disorder: Meta She was discharged after nine months but relapsed and was sent to a different hospital, aged 17, where I had lots of therapy and made a real recovery. It is a 60 bed independent hospital. Despite warnings being sent to the health service at a rate of more than one a day since 2019 a total of 1,643 sexual incident reports no action was taken to stop vulnerable NHS patients being sent to the scandal-hit unit. During one visit, she found Bonnies face was really swollen. Huntercombe Young People Ltd took over the site in March 2021, after the previous provider of the hospital was rated inadequate and was put under special measures. Finally, in March 2019, she was transferred to theElysium Brighton & Hove Clinic. The Active Care Group says it is unable to comment on incidents that occurred before it took over The Huntercombe Group. the service is performing exceptionally well. The Care Quality Commission (CQC) has rated Taplow Manor, which was formerly known as Huntercombe Hospital Maidenhead, as requires improvement following an inspection in June. Since The Independents investigations, the CQC has rated both Active Care Groups Stafford-based hospital Ivetsey Bank and Taplow Manor inadequate. She says the reason she didnt speak up was that staff repeatedly told her: Your mum hates you, youre just a massive burden. It shouldn't be open. Bonnies and Julies names have been changed. He said he was concerned about inadequate staffing and training and claimed there were staffing issues "pretty much every day". Inadequate 0000096222 00000 n 0000011256 00000 n The Huntercombe Group said it had "learned lessons". Departments and services - The Huntercombe Hospital Maidenhead - NHS All residents are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through to GCSEs and A-Levels.
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